Program Overview | Your Home Rewards from Citizens Bank™

Program overview

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Program overview

Your Home Rewards from Citizens Bank™ is a home rewards program offered by Citizens Bank in partnership with HomeStory Real Estate Services to help customers buy or sell their new home. When customers enroll in Your Home Rewards from Citizens Bank™, they are matched with a certified real estate agent in their area and a Citizens Bank Loan Officer. The real estate agent and Loan Officer can help them find and finance their next home.

When customers close on their home purchase or sale with their assigned real estate agent, they will receive a reward between 350$ - 6500$ , depending on the sale price of the home. Customers do not need to obtain their mortgage from Citizens Bank to receive the reward.

By enrolling in the program, you agree to the following Terms & Conditions:

  • I authorize HomeStory Real Estate Services to contact me using an automated dialing or text messaging system, even if the telephone number is a cellular phone or other service for which the party is charged,
  • I understand that I am not required to provide this consent in order to obtain goods or services from Citizens Bank,
  • I agree to the Terms of Service (which includes a provision to receive disclosures and communications in electronic form) and
  • I agree that Your Home Rewards from Citizens Bank™ may contact me by mail, telephone, text message (SMS/MMS), or email in connection with my request even if my telephone number or email address appears on a Your Home Rewards from Citizens Bank™ internal Do Not Call / Do Not Email List, a State or National Do Not Call Registry, a Do Not E-Mail list, or any other Do Not Contact List.

The reward will be issued in the form of a check unless otherwise directed by state law and will be sent to the client enrolled in the program within 45 days after closing.

Due to state law, the reward is not available in Alaska, Iowa, Missouri or Louisiana.
In Tennessee, customers will receive a gift card in lieu of a check. In Kansas, customers receive a gift card of $1,000 to a retailer of their choice (regardless of the sale price of the home). An agent commission reduction, rebate and/or credit may be available in lieu of the reward in Mississippi, New Jersey, Oklahoma and Oregon and should be discussed with the network agent upon enrollment.

HomeStory Real Estate Services is a licensed real estate brokerage in Texas, License #605602.

Texas Real Estate Commission Information about Brokerage Service Link

Texas Real Estate Commission Consumer Protection Notice Link

*Your Home Rewards from Citizens Bank™ is offered in partnership with HomeStory Real Estate Services, a licensed real estate broker. HomeStory Real Estate Services is not affiliated with Citizens Bank, N.A. and Citizens Bank is not responsible for the program provided by HomeStory Real Estate Services. Obtaining a mortgage from Citizens Bank, N.A. is optional and not required to participate in the program offered by HomeStory Real Estate Services. The borrower may arrange for financing with any lender.

Qualifying for the reward requires utilizing a network real estate agent to complete the real estate buy and/or sell transaction. If you are currently working with a real estate agent, this is not a solicitation. A reward is not available where prohibited by state law, including Alaska, Iowa, Louisiana and Missouri. An agent commission reduction, rebate, and/or credit may be available in lieu of the reward in Mississippi, New Jersey, Oklahoma, and Oregon and should be discussed with the agent upon enrollment. Rewards in Kansas and Tennessee are required to be delivered by gift card. In Kansas the reward is set to $1,000 regardless of the sale price of the property.

Reward will be issued in the form of a check unless otherwise directed by state law and will be sent to the client enrolled in the program within 45 days of closing. Depending on state regulations highlighted above, reward amount is based on sale price of the home purchased and/or sold and cannot exceed $6,500 per buy or sell transaction. Real estate agent fees and commissions still apply. Short sale transactions do not qualify for the reward. Employer-sponsored relocations may preclude participation in the reward program offering.

If your property is currently listed with a REALTOR®, please disregard this notice. It is not our intention to solicit the offerings of other REALTORS®.

Reward is valid for 18 months from date of enrollment. After 18 months, you must re-enroll to be eligible for a reward.

Mortgages are offered and originated by Citizens Bank, N.A. (NMLS ID# 433960). All accounts, loans and services are subject to individual approval. Citizens does not offer FHA or VA loans in connection with the Your Home Rewards program. Offers may be withdrawn without notice.

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